ShieldWare^© Computer Aided Dispatch

ShieldWare^© CAD provides the quickest, most accurate call response systems for multi-agency/multi-jurisdictional communications centers, with the simplicity desired for any dispatch environment.

ShieldWare^© CAD provides sophisticated resource management for law enforcement, fire and EMS.  Agencies can define their own units, beat plans, districts, command areas call types and response plans.  ShieldWare^© CAD then recommends appropriate resources to respond based upon your pre-defined response plans.

ShieldWare^© CAD eases the complex dispatching workload by automating routine tasks and reducing mistakes.  Paging, faxing, silent dispatching, integration of E911 and wireless data are all seamlessly and automatically handled.

ShieldWare^© CAD: Quite simply, the friendliest CAD system available today!

Features

• Automated call processing

• Instant recommendations of best available resources for calls

• Single or multi-jurisdictional design

• Alpha-numeric paging on demand automatically by call type

• Rip ‘n Run output to fire and EMS stations

• E911 Interface, including Phase II 911 wireless

• Complete Unit/Incident status monitoring with multiple monitors supported

• Unit recommendations based upon agency, status, location and call type

• Agency definable configurations:
              Call types
              Disposition codes
              Call/Unit priority colors
              Responses
              Agency specific call numbers

• MDT/MCT interfacing

• Fire/EMS RMS interfacing

• Premise information and histories

• Alert warnings

• Graphical user interface (GUI)

• Powerful command line entry

• Fully integrated RMS

• Mapping and AVL interface

• Phase II wireless integration

Benefits

• Increases efficiency, effectiveness and productivity

• Less time required for formal training

• Multi-agency and multi-jurisdictional dispatching

• Immediate availability of incident and unit information to all agencies/departments

• Meets the need for 24 x 7 reliability communications centers require

• Resource and incident management for law enforcement, fire and EMS

• Full suite of calls for service reports at your fingertips